Professional profile
Operations & Business Systems
Operations and business systems professional with 15+ years of experience translating complex data, requirements, and workflows into organized execution. Combines senior merchandise and inventory planning experience with current project administration, documentation governance, systems adoption, process improvement, and governed AI workflow design.
Selected strengths
- Project administration, workflow coordination, documentation, permissions, metadata, and user enablement
- Merchandise planning, forecasting, inventory strategy, allocation, margin, and executive reporting
- Requirements translation, user acceptance testing, systems implementation, training, and process improvement
- Human-centered AI workflows, knowledge governance, source synthesis, testing, and responsible review controls
Selected scale and impact
- $500M+ category planning responsibility at Sephora
- $250M+ inventory and planning scope at Old Navy and Burlington
- 650+ stores supported through national allocation and inventory-flow responsibility
- 40% forecast-accuracy improvement and 30% stockout reduction during a retail-system migration
- 45+ store openings supported in 12 months