Overview
Unseen Lifeline was developed through IBM SkillsBuild as an accessibility-centered product concept informed by real procedural barriers. The project is presented as an evaluated capstone and structured workflow, not as a deployed autonomous platform.
Challenge
High-stakes notices often combine dense language, strict deadlines, documentation requirements, fragmented evidence, and severe cognitive load. The failure mode is frequently procedural rather than a lack of underlying eligibility or merit.
My role
Problem definition, user and workflow research, product framing, architecture direction, prompt and interaction design, risk analysis, presentation development, and human review of outputs.
What I created
- Notice and requirement decomposition workflow
- Deadline, risk, and missing-evidence identification
- Draft communication and accommodation-request support
- Human verification and approval gates
- Accessibility-first product architecture
- IBM SkillsBuild capstone presentation
Outcome and current maturity
The project demonstrates how structured human-AI collaboration can convert an overwhelming notice into a more usable response plan while preserving human responsibility for every submission.
Evidence treatment
This public page uses approved descriptions and, where needed, sanitized or reconstructed evidence. Private archives, employer-confidential material, personal records, credentials, and raw source files are not published.